Privacy Policy

Privacy Policy


1 Wimpole Street is committed to safeguarding and protecting the privacy of our clients, visitors and audiences. This Privacy Policy explains the types of information we collect from you and what happens to personal data provided to us. 1 Wimpole Street (1WSt) is owned and operated by the Royal Society of Medicine (RSM) which is a not-for-profit charitable registered organisation.


What our Privacy Policy covers

We have a rigorous approach to privacy and the management of personal data. All information collected about our audiences is in accordance with:

  • The General Data Protection Regulation
  • The Privacy and Electronic Communications (EC Directive) Regulations 2003
  • Directive 2009/136/EC of 25 November 2009 (European Union Cookie Directive)

If you have any queries regarding our privacy policy, please contact the RSM’s Chief Digital Officer:

John Foster-Hill
The Royal Society of Medicine
1 Wimpole Street
London, W1G 0AE


Types of information we collect

The 1WSt may collect and process the following information about you:

  • Voluntary information provided by you, for example when you sign up to receive emails from us
  • Information about your use of our website, for example pages viewed, location data or traffic sources used to visit our website
  • IP addresses – we use IP addresses to help identify those using the 1WSt website to gather broad demographic information for reporting purposes. The use of IP addresses is also used to help diagnose problems with our server and may also be used to assist in the detection of fraud. In this instance, 1WSt may pass this information to the police.
  • Surveillance CCTV video footage (without audio) at key 1WSt entry-points (e.g. reception desks etc.). We have decided this is necessary for the prevention and detection of crime, for protecting the safety of individuals and/or for the security of our premises.


How we use the data that is collected

1WSt aims to use the information that is collected to provide a personalised service to all our customers. Data is used for:


Marketing and communications

When you register on the 1WSt website, you can choose whether you would like to receive marketing communications from 1WSt by email. If you have opted in, you will receive marketing tailored to the information you have provided us when first registering. We will not contact you for marketing purposes unless you have opted in to receive communications or have interacted with the venue sales team in the past 2 years. When joining the 1WSt through any offline application process you will also be asked for contact preferences.



At times, we work with external suppliers to provide you with services. All data is transferred securely to data suppliers and all have signed data processing confidentiality agreements with 1WSt.


Surveillance CCTV footage

Our surveillance CCTV system and the images produced by it are controlled by the Royal Society of Medicine (the operating organisation for the 1 Wimpole Street premises), who is responsible for how the system is used under the UK GDPR and Data Protection Act 2018.

The footage we record will provide the organisation with some ability to:

  • Prevent and detect crime
  • Proactively & retrospectively protect the safety of individuals
  • Enhance the security of our premises

The data we collect is accurate, relevant & secure. It is stored in such a way to maintain its confidentiality and integrity. It is also only available to named individuals, should we need access to it. The data we collect is adequate and limited to what is necessary. Should it be required, we can locate & retrieve footage / data in a timely manner. We will not use the system for any incompatible purposes and we conduct regular reviews of our use of CCTV to ensure that it is still necessary and proportionate.


How long we keep your personal information

The period we keep your information depends on the purpose for which your information was collected and the use to which it was put. 1WSt does not retain or use personal data for longer than is required.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements and, where required for us to assert or defend against legal claims, until the end of the relevant retention period or until the claims in question have been settled. For example, we usually retain venue sales records for at least six years so we can fulfil our statutory obligations for tax purposes.

When you contact us directly, we may keep a record of that correspondence and if you have not corresponded with us in two years, then we will email you to allow you to proactively provide permission for the 1WSt to continue contacting you. If you do not wish to provide permission, then we will no longer keep in touch.


Access to your personal information

You can ask to see the personal information that we hold about you. If you want to review, verify or correct your personal information, please note that any such communication may be required in writing.

When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance.

Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will try to inform you of the reasons why, subject to any legal or regulatory restrictions.


Your other legal rights

Data protection legislation ensures that you are in control of your personal information. You have a right to:

  • Request a copy of your personal information
  • Ask us to correct information that is wrong or request for it to be only used for certain purposes
  • Ask us to remove or delete personal information, also known as the right to be forgotten
  • To object to using your personal information for certain purposes, for example profiling or in marketing emails
  • Contact the Information Commissioners Office (ICO) if you feel that we are not managing your data in accordance with the GDPR.

Please bear in mind that sometimes we may not be able to help, for example due to legal or statutory obligations.



We use cookies to make our website easier to use and to help us understand how people are using our website so that we can make improvements. Cookies are files stored in your browser and are used by most websites to help personalise your web experience.

View the full list of cookies we collect on this website. 



Whenever 1WSt handles personal information, regardless of where this occurs, every precaution is taken to ensure that information is treated securely, for instance by encrypting the information and by storing the information in a secure environment.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while 1WSt strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to 1WSt, which is done at the sender’s own risk.

Any information revealed, including personally identifiable information, in a public forum such as in a discussion forum or a chat, is not subject to this Privacy Policy. It is therefore important that consideration is given to what information is disclosed in these areas.


Disclosure of data

1WSt may use the information received through this website to provide services at 1 Wimpole’s premises.

Except that stated above, 1WSt will only disclose your personally identifiable information to third parties where required to do so by law or by a competent regulatory authority, where you have consented to the disclosure and where it is in our legitimate interest to do so.

We will always be transparent about any disclosure of your data to a third party. Any information collected by 1WSt will be treated confidentially.


Data from job applicants, current and former employees

1WSt staff are employed by RSM Commercial Services Limited which complies with the Information Commissioner’s Office (ICO) rules in which data about yourself that is provided during the application process is used and held.

From the point at which we receive your job application, whether directly or via an agency, the RSM will need to maintain and process data about you for the purposes of reaching and communicating a recruitment decision and production of an offer of employment if appropriate. Such data is normally retained for six months following completion of our recruitment processes in the event of an offer of employment not being made.

For a full list of data the RSM will process, read our fair processing notice for job applicants notice. If you have any queries about the process or how we handle your information please contact


Linking to 1WSt’s website

Links to any content on this website are not allowed without full and proper reference to 1 Wimpole Stree and 1WSt reserves the right to withdraw permission for any link.

Links must not:

  • Suggest that 1 Wimpole Street promotes or endorses any third party’s causes, ideas, websites, products or services
  • Use the content for inappropriate commercial purposes

The 1WSt website may contain links to external sites. Please note that 1WSt is not responsible for the privacy practices of other sites. 1WSt encourages its website users to be aware when they leave this website and to read the privacy statements of every website collecting personally identifiable information.



Screenshots of 1WSt websites in print should only be used with the 1WSt’s permission. Screenshots must appear without any alteration to the copy or graphical images.

When using a screenshot, the URL of the 1WSt’s website must be included and credit given to 1 Wimpole Street as follows: Reprinted with permission from ( © Copyright (2022) 1 Wimpole Street. All rights reserved.

For further information please contact


Changes to the Privacy Policy

If 1WSt decides to change its Privacy Policy, the changes will be posted on the 1WSt’s website so users may always know what information is collected, how it is used, and under what circumstances, if any, it is disclosed.

1WSt will use the information in accordance with the Privacy Policy under which the information was collected.

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